Vineyard Vines Reviews
Vineyard Vines Customer Reviews (11)
- Most recent
- Oldest
Vineyard Vines Customer’s Q&A
Vineyard Vines FAQs
Vineyardvines.com Return Policy?
The Return Policy of Vineyard Vines allows customers to return their items within 60 days of the purchase date. The items must be in new condition, with tags attached, and with no signs of wear or damage. Returns can be initiated by logging into the account and going to the Order History. If the order number cannot be found, customers can call 1-800-892-4982 or email tieguys@vineyardvines.com.
As for the Shipping Policy, orders are typically shipped out within 48 hours from Monday through Friday. However, it may take longer during times of high volume such as sales and significant promotions. Free shipping is offered for orders that total $125 or more. If the order doesn’t meet the minimum, it is suggested to add more to the cart to save on shipping.
Please note that these policies are subject to change and it is recommended to check the official website for the most up-to-date information.
About Vineyardvines.com Payment Method?
Vineyardvines.com accepts payments through various methods. Purchases can be made on the website, at participating retail stores, and over the phone. Refunds are issued to the original form of payment. If items bought with cash from their retail store are returned to their online fulfillment center with the original receipt or packing slip, refunds are provided with a gift card. However, retail locations refund purchases in the original payment form. Additional international payment methods are displayed at checkout. Please note that gift cards are not eligible for refund. Also, original shipping charges are not eligible for refund on returns or orders that were shipped correctly. Final sale items are not eligible for return or exchange. Full refund or merchandise credit is provided within 60 days of purchase with a Vineyard Vines receipt. After 60 days, a full merchandise credit is provided. Without a Vineyard Vines receipt, a merchandise credit for the last retail value is provided. It's important to note that price adjustments are honored within 10 days of purchase with receipt.
About Vineyardvines.com Popular Products and Services?
Vineyardvines.com is a popular online store known for its casual and classic men's and women's clothing. The store offers a wide range of products including new spring arrivals, Sankaty performance polos, on-the-go shorts, and more. For men, some of the popular items include printed Sankaty polo, 9 inch on-the-go shorts, Bluffs performance quarter-zip, and Whale dot performance trucker hat. For women, the store offers linen camp shirts, cotton cable crewneck cardigans, 3 1/2 inch herringbone every day shorts, and Marina puff-sleeve mini dresses among others. The store also has a special on-the-go collection which includes items like 7 inch on-the-go boardshorts, Sankaty quarter-zip, and on-the-go canvas baseball hat. In addition to men's and women's clothing, the store also offers kids' new arrivals such as boys' pull-on chino shorts, girls' vintage whale short-sleeve tee, and girls' twill utility romper. The store also offers extra-special gifts for Mother's Day and a Dreamcloth® collection which includes items like Dreamcloth® relaxed Shep shirt™, Dreamcloth® crewneck sweatshirt, and Dreamcloth® relaxed gym pants. The store is also known for offering free monogramming on many items for a personalized touch. It's worth noting that the store often runs sales and offers discounts on various items.
About Vineyardvines.com Prices and Cost?
Vineyardvines.com is a popular online store known for its colorful, coastal-inspired clothing and accessories. The store offers a wide range of products for men, women, and children, as well as home goods, bags, and pet accessories. The brand is best known for their menswear like polos, button downs, ties, shorts, and outerwear. Popular pieces for women include dresses, skirts, and unique sweatshirt or jacket styles. They also offer free monogramming on many items for a personalized touch. Prices at Vineyard Vines vary depending on the product. For example, a Solid Rollneck Sweater is priced at $228.00, but it's currently on sale for $134.99. In general, prices sit mid-range from $30 for accessories up to $350+ for outerwear. Considering the attention to fabric quality, design details, and signature preppy style, Vineyard Vines pieces justify costs for most fans. For the quality materials and construction, their classic coastal chic clothing offers solid value. It's worth noting that the store often runs promotions, such as 30% off select full price styles with a specific code. However, this information is subject to change as it's based on the most recent data available.
How can I contact customer service at Vineyard Vines?
To get in touch with Vineyard Vines Customer Service, there are several options available. One can reach out through their online contact form or use the live chat feature on their website. Alternatively, a call can be made to the phone number 1- (800) 892-4982. For those who prefer email, the address is customerservice@vineyardvines.com. The customer service team is available Monday-Friday from 9am-6pm Eastern. The average wait time is under 10 minutes. Please note that these details are subject to change and it's always best to check the official Vineyard Vines website for the most current information.
What is the return policy for Vineyard Vines?
The return policy for Vineyard Vines is as follows:
- Full refund or merchandise credit is provided within 60 days of purchase with a Vineyard Vines receipt.
- Full merchandise credit is offered after 60 days with a Vineyard Vines receipt.
- Final sale items and Gift Cards are not eligible for return or exchange.
- Without a Vineyard Vines receipt, merchandise credit for the last retail value is given.
- Original shipping charges are not eligible for refund on returns or orders that were shipped correctly.
- Return shipping is FREE when using the enclosed pre-paid return shipping label within 14 days of purchase.
- When using the enclosed return shipping label after 14 days from purchase, there is a $6.95 shipping & handling fee.
- Return shipping on an exchange is always free.
- Vineyard Vines will honor a one-time price adjustment within 10 days of purchase with receipt.
Please note that all returns and exchanges are subject to processing, which may take up to 30 days. All refunds will be issued to the original form of payment. If you'd like to exchange your item(s), the customer service team may need to reach out to confirm item availability, ship method, and credit/payment method.